Most Common Questions
Smarti is our innovative brand, offering a range of NFC-enabled products such as cards, tags, signs, keychains, and more. Each item allows seamless sharing of your digital business card with a simple tap, providing a sustainable, eco-friendly alternative to traditional paper cards.
Every product includes a customizable digital profile that you can easily manage and update at any time. With just a tap, your profile is instantly shared to any smartphone, making networking smarter and greener."
Our all-in-one solution is packed with powerful features designed to fit the unique needs of your small business. From seamless customer engagement and digital business cards to efficient sales leads and appointment automation, we provide everything you need to streamline your operations and grow your business effortlessly. Whether you're just starting out or looking to scale, our tools are built to help you succeed.
No, you don't! With our FREE FOREVER plan, you can create and use your digital profile without needing a physical tap card. You can easily download your profile to your phone, share it via text or email, or generate a QR code that your customers can scan—no tapping required. You can always upgrade to access additional features whenever you’re ready.
All custom & non custom products under 50 items will ship the same or by the next business day. We stand by our one-day turnaround time.
If you are ordering more than 50 items our rule of thumb is about 100 items per business day. For example 200 custom Metal NFC tap cards would be a 2-business day turnaround. 1000 cards is about a 10-day turnaround.
At this time, we only ship products within the U.S. However, you can access and use our digital profiles from anywhere in the world.
For small orders and items, we ship via USPS Ground Advantage for free from Los Angeles, which typically takes 2-5 business days depends on your location. If you require express shipping, you can either provide your UPS account details or send us a prepaid shipping label for faster delivery.
Smarti Cards cards work with all NFC enabled phones and the QR code can be scanned with any phone with a scanner or a camera. It works with majority of today’s phones. Roughly 97% of smartphones from 2018 or newer have native NFC out of the box with not app required whatsoever.
Iphone XS, XR, 11, 12, 13, 14, 15 and newer (2018 and newer)
iPhone 8 & iPhone X running iOS 14( iOS released September 2020) Additional step to read NFC may be required.
Samsung Galaxy S5, S6, S7, S20, S21, S22, S23 and newer (2015) Full Samsung List
Galaxy Notes 2015 and newer
Google Pixel 1, 2, 3, 4, 5, 6, 7. 8 and newer
Huawei P10, P20 and Newer
Xiaomi Mi5 and newer
LG G3, Q6, K10, G6, V35 and newer
Sony Xperia XZ1 and newer
HTC One M9 and newer
Not all compatible phones are on this list, some lesser known models may have NFC.
Yes. You can write and rewrite our chips at any time using a free app.
We keep our chips open so you may hard-program at any time.
No maintenance is needed. Our tap cards are the same size as a credit card, making them easy to carry in your wallet. They're also waterproof and scratch-resistant, ensuring long-lasting durability without any upkeep required.
Unlike iPhones, which automatically activate NFC, Android users need to manually enable NFC in their phone settings. Once turned on, your Smarti Card can be tapped to instantly share your digital profile or business card, just like with iPhones. It's a simple step that ensures seamless NFC functionality across all smartphones.
Smarti Cards uses NFC technology to interact with NFC-enabled smartphones. NFC is scannable from a distance of about 3 inches on most phones.
Our items are either NTAG213 or NTAG215, both of which work natively with smartphones.
We keep all of our tags unlocked so you may reprogram at any time. We can lock your items pre-shipment if you request.
Generally no return and refund for custom products and subscriptions.
For detail, please visit our return policy.
Digital Profile FAQ
Yes, you can create and use your digital profile with our FREE FOREVER plan! This plan provides you with essential features to get started. As your business grows, you can easily upgrade to access additional tools and functionalities that will help generate more leads and enhance your business capabilities.
Once you sign up for a free account, you can upgrade to the paid plan under 'Manage My Subscription".
Each tap card has a pre-written URL. You may input your tap card URL in the digital profile admin under 'URL Alias.' Your digital business card profile will be shown every time your customers tap it.
Please visit Manual & Tutorials
